Thread: [Now Official] More ntl speed changes
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Old 08-11-2004, 19:24   #617
etccarmageddon
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Re: [Now Official] More ntl speed changes
Quote:
Originally Posted by slowcoach
...if I was NTL reading this thread I would be thinking †œwhat an ungrateful lot of *** we have as customersâ₠¬Â, it would make me think twice before I offered any further speed increases.

I dont think NTL could view this thread as a representation of their customers as the number of BB customers is in the hundreds of thousands.

I'm think the majority of customers will be happy with the changes - some will find the bottom tier no longer offers enough GB for their usage and will upgrade to £25 a month or seek an alternative. If this becomes a problem then NTL will soon resolve it if they start losing customers.

The bottom line is, if the changes are so bad then churn will increase in which case the allowanances will be increased - unless NTL wants rid of these people.
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