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Re: My phone line died, and so did NTL customer services!
It sounds like a similar thing as what happened to me. I gave them my month notice, and they cut off the phone the same day. It was reconnected within an hour after I gave them a ring, but I think you'll have to call them. Regarding the engaged tone, try again in half an hour or so. You will get through eventually...
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Remember kids: We are blessed with a listening, caring government.
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