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Originally Posted by scastle
Interesting point. Bear in mind that that one 1.5 Meg user uses the same bandwidth as 5 300K users. Which do you think is more profitable for NTL? 1x£37.9 9 or 5x£17.9 9?
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I didn't say they were more profitable. They help by taking the highest speed, and giving them the need for a faster speed in the first place, so they can boast of having the fastest connection in the UK.
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You don't know many AOL users then... NTL do have problems, but they are not as bad as you have made out. Well, maybe the email servers are.
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I actually know quite a few people on AOL, and they are mostly very happy with the service. Being uncapped just makes it even sweeter.
And the Ntl service IS as bad as i think. It has been getting better, but it's by no means good enough yet. I've never had a single problem of speed, i always get my full bandwidth, on whichever connection i've been on. Even when i was downloading 24/7. But i've always had problems with email, newsgroups, complete loss of service for hours and days at a time, waiting for Tech Support to answer the phone, finding someone in Tech Support who actually knew anything (there are some that are fantastic help, all welsh in my experience, but a lot that don't know what they're talking about, instead following keyword based instructions on a screen.), etc.
