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Hans Gruber · 07-11-2004, 17:22

Not sure whether this has occured to NTL but all these customers they lose to ADSL due to these caps, who are being encouraged to "vote with their wallets" won't just be disconnection their broadband, they will be taking their TV and telephone custom elsewhere. There are plenty of alternatives and at cheaper prices. Personally the only reason I am with NTL is for the unlimited broadband. I will regularly go over that 30gb month cap. Once NTL kick me off my TV and telephone package will be cancelled. I'm not going to continue to pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£40+ a month for a sub-standard service when I can be with Sky for less, with a better service.

I would prefer 512k and no restrictions, to do what I want when I want, than 2mbit for a couple of weeks usage.

NTL needs to remember how lucrative their TV service is, losing customers due to restrictions on their broadband service is far from wise. But they are a company and their decisions are down to their shareholders, not their loyal customers.

07-11-2004, 17:22	#436
Hans Gruber Inactive Join Date: Feb 2004 Location: Norwich Age: 43 Services: VM XL TV, Phone, 100mbit Internet. Posts: 456	Re: [Now Official] More ntl speed changes Not sure whether this has occured to NTL but all these customers they lose to ADSL due to these caps, who are being encouraged to "vote with their wallets" won't just be disconnection their broadband, they will be taking their TV and telephone custom elsewhere. There are plenty of alternatives and at cheaper prices. Personally the only reason I am with NTL is for the unlimited broadband. I will regularly go over that 30gb month cap. Once NTL kick me off my TV and telephone package will be cancelled. I'm not going to continue to pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£40+ a month for a sub-standard service when I can be with Sky for less, with a better service. I would prefer 512k and no restrictions, to do what I want when I want, than 2mbit for a couple of weeks usage. NTL needs to remember how lucrative their TV service is, losing customers due to restrictions on their broadband service is far from wise. But they are a company and their decisions are down to their shareholders, not their loyal customers.