[ian@huth]

There are a few members on here talking about how unfair the usage allowances will be on the new speeds. They talk about all the things that you can do with your connection that keeps it maxed out 24/7. We all know that you can do all these things but realistically who would want or need to? They want higher and higher speeds at lower and lower cost but forget that the two do not equate. Yes, it would be fairly easy for NTL to give everyone 28Mb down and 2Mb up with no cap and all for £25 per month, but would it be usable? Customer service lines would be choked with customers saying they were getting lower speeds than dialup.

What NTL, or any other ISP, have to do is to provide packages that suit the needs of the vast majority of customers and at a price that those customers are willing to pay. There will always be some who are not satisfied with this and want something faster and the ability to take more than their fair share of it. Would these customers be prepared to pay the true cost of having an unlimited service?

I cannot see how anyone can be offered twice the speed for the same price and complain about it. Twice the speed means that a two hour download may only take an hour and then leave them free to do something else. It doesn't mean that they have to find another similar sized download to fill the other hour.

It may be a good thing for all those who are complaining about the unfairness of what NTL are giving them to look around for the ISP of their dreams who they think will give them all they desire.