Thread: NTL to renumber channels in 2nd half of 2005
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Old 07-11-2004, 12:59   #11
Tristan
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Re: NTL to renumber channels in 2nd half of 2005
There are several things I'm more enthusiastic about than DTV, but there we go!

You say that the current numbers don't matter as long as customers know where the channels are. That's exactly the point of genres. Customers will know what, for example, Living TV is an entertainment channel, and will therefore be able to expect to find it in the 100s. Likewise, they know that News 24 and Sky News can be found in the news channels section.

Currently, a customer who misses a programme on Living TV is forced to search around in the 800s and 900s to find Living TV+1: a situation which is bad for the customer, the channel, and NTL themselves.

(Oh course, the customer could have reordered his favourites to manually put +1 next to Living: but doing this for every +1 channel is hardly in the best interests of the customer, is it?)
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