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Re: Compensation for loss of service?
On the issue of compensation btw just a small point of disagreement with one or two posters.
Not only have you lost the service you've paid for when something goes wrong and so should be 'refunded' - you've also lost the chance to be with another telco during that time, by choosing ntl in the first place. So really as it's a competitive marketplace ntl should justify your custom with them by compensating you over and above simply refunding. Real problem i suppose is not that they don't care, they just can't afford it.
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