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Old 05-11-2004, 12:36   #6
[darren]
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Join Date: Jan 2004
Posts: 24
[darren] is an unknown quantity at this point
Re: Slow web browsing again...

Quote:
Originally Posted by Matt D
Have you called ntl tech support about the rebooting, disconnections, & upload problem?
In the past when I have rang about the box rebooting whilst watching tv or using internet, they have checked box and told me it did not (they may as well shout liar at me). Unless I video record my ntl channel permanently to prove it (yet I don't have a vcr!) they say I must be wrong. As for the disconnects/hangs needing me to unplug it, I mentioned this in last two support calls to ntl and they said that was 'not an issue' and 'sometimes' the STB would need a reboot. So rebooting STB every other day and sometimes twice a day is normal operation for ntl......

Since the STB is so crap for TV I am planning to switch to Sky+ so maybe ntl will send me a SACM to replace the STB?

Is there anything I should check on STB just to see if anything is amiss on it?

thanks, Darren
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