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Originally Posted by Theodoric
Now that is one thing that seriously annoys me, that is when a company closes down the help line dead on the notified closing time when they know that customers have phoned up well before the closing time and are still waiting. I had Gateway do this to me on more than one occasion.
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I've had similarly bad experiences with Gateway, which is why I took my business elsewhere. That said with NTL, I've (on more than once occasion) been put on hold for 40+ minutes, put it on the speaker and when it is finally answered I heard "Hello?...click" before I get a chance to move the handset the disance between the table and my mouth.
Weeb