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Originally Posted by Alien
I think the new speeds are good news. Obviously I'd prefer the speed increase to be free, but £25 is acceptable as a 1-off charge.
There are a couple of things I would like to mention though, incase Simon Duffy's reading this or someone's passing ideas on to him:
1. There is some contention about the £25 charge & the possibility of new users getting free installation, whilst long term users are paying the £25. Why would NTL give freebies/discounts to new users? as an incentive to sign up. However, this creates bad will with long term users who will have payed the £25 charge. I suggest a compromise - £25 for existing users, free installation for new users opting for bottom tier, an installation/setup fee for those new users wanting middle or top tier BB, & the upgrade charge for those new users who join at bottom tier, but later decide to move up to middle or top tier.
2. When monitoring/governing the cap, please use real GB, not marketing GB. A gigabyte is 1,024MB, or 1,073,741,824 bytes - a marketing gigabyte [invented by hard drive manufacturers to exagerate the size of their drives] is 1000MB.
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I forgot to add - my reason for my 2nd suggestion is that bandwidth monitoring software uses real GB not marketing GB.
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A Gigabyte is 1000MB, you are thinking of a Gibibyte (binary notation). The officially ratified quantity of a Gigabyte is 1000MB.
If the capping were to be enforced robustly ntl would supply a means of watching how much has been downloaded. To do otherwise would be unfair.