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Old 04-11-2004, 17:41   #286
Alien
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Re: [Now Official] More ntl speed changes

I think the new speeds are good news. Obviously I'd prefer the speed increase to be free, but £25 is acceptable as a 1-off charge.

There are a couple of things I would like to mention though, incase Simon Duffy's reading this or someone's passing ideas on to him:

1. There is some contention about the £25 charge & the possibility of new users getting free installation, whilst long term users are paying the £25. Why would NTL give freebies/discounts to new users? as an incentive to sign up. However, this creates bad will with long term users who will have payed the £25 charge. I suggest a compromise - £25 for existing users, free installation for new users opting for bottom tier, an installation/setup fee for those new users wanting middle or top tier BB, & the upgrade charge for those new users who join at bottom tier, but later decide to move up to middle or top tier.

2. When monitoring/governing the cap, please use real GB, not marketing GB. A gigabyte is 1,024MB, or 1,073,741,824 bytes - a marketing gigabyte [invented by hard drive manufacturers to exagerate the size of their drives] is 1000MB.

<edit>
I forgot to add - my reason for my 2nd suggestion is that bandwidth monitoring software uses real GB not marketing GB.
</edit>
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