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Old 03-11-2004, 22:58   #52
Chrysalis
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Join Date: Sep 2003
Posts: 12,060
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Re: how to get discounts? the latest half price offer

"If my boss tells me he thought I had started my job on £15 per hour but in actual fact I was only on £10 per hour, is it right for me to have a tantrum until he gives me a raise?"

Different situation that is boss and worker. This is company and customer.

Slam me all you like, apperently its ok for yourselves to get half packages which are not in the contract and for others to threaten to cancel get discount then at end of discount period repeat (permanent discount) but not ok for me to voice my concerns.

1 - I have had no previous discounts
2 - Never cancelled
3 - Have for most of my time at ntl been on the top tier broadband package and been using low traffic.
4 - Rarely need support so not ringing them up much
5 - This has been my first official complaint.
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