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Originally Posted by Chrysalis
They rang me back yesterday and I have the discount, just waiting for them to do the action now.
They also correcting my signup date ntl's new system thinks I have been a customer since june 2004 when I actually signed up in august 2003.
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When some one does this how do you think it makes the other customers feel.. You have been with them for so little time you had to have joined on a special offer.
Those who joined at the beginning got none I have been with them since July 2000 we didn't have any perks infact had to pay for a service we didn't want just to get BB.
To proudly parade the forums with your success only leaves the older customers feel ripped off. You had no right to the perk they are for new customers only and I they should make your start date with the company the date you was given this reduction as technically you are now a new customer.....