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Originally Posted by dr wadd
This has got nothing to do with being a "tight arse", as you so eloquently put it. It is entirely to do with a seemingly arbitrary administration fee, if they want to charge me they are going to have to justify the charge. And yes, it will just be a quick tweak to the config files. It is trivially simple to hack the config files on the cable modems if you want to give yourself a speed upgrade as it is, if you can do it (albeit illegally I`ll hasten to add) with simple tools downloaded from the net, why is it going to be that much hard for NTL staff to do it?
It still remains to be seen whether this ends up being forced on customers or not. Given the trouble I foresee ahead of attempting to juggle customers who have and haven`t upgraded, as this will result in customers on the same tier but at different speeds and customers on the same speed but at different tiers, I strongly suspect that this will end up becoming mandatory.
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It is not just the config file which needs to be updated. Sending out new config files to over 1 million people is never going to be an easy task. There is also upgrades to ubr's required. The network has been being upgraded since the summer which is how we got the 1.5mbps upgrade. There is also not just one server which everyone in the UK connects to. There is various pops round the country e.g. manchester, bromley, etc.
How will it be difficult to keep customers on different speeds. It is no different to have the 3 different speeds that we have at the moment excpet there will be 6.