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Originally Posted by Neil
Again-not a dig at you Dezzo (  ), but if you will confirm it on the phone, why would you not confirm it in writing?
Sounds to me like you worry that ntl may hold you responsible if the you know what hit the fan? |
part of the reason is neil if every time a CSR spoke to someone they had to confirm it in writing they wud not take many calls in a day
suprised that customer solutions that do discons don't send one out automatically though