Quote:
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Originally Posted by dezzo
I'm sure if you wrote in to us you would get a written response, personally speaking if a customer called in I would note it and give them my contact details in case of any problems. I wouldn't send a letter out.
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Again-not a dig at you Dezzo (

), but if you will confirm it on the phone, why would you not confirm it in writing?
Sounds to me like you worry that ntl may hold you responsible if the you know what hit the fan?