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Originally Posted by monkeybreath
So if ntl are "stinging" existing customers by intending to charge an upgrade fee, could someone please provide me a link that says they are not going to charge a similar fee to new customers? I have read the whole pdf and it mentions nothing about how much new customers will be charged in one of fees.
Currently ntl charge a £75 installation fee- but this is waived at the moment- so what is to say that they won't stop waiving this fee when the new speeds are introduced? I can find nothing to clarify this point.
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and do we know for sure this £25 'upgrade' fee does exist?