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Originally Posted by Enterian
erm.... so I've got to pay £25 to not have a speed that is half that new customers get for the same price? Sounds like a fine on loyalty to me!
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looking at it from that angle it is taking the ****. existing customers shouldnt be charged a higher price just to get the same service. expecially if you're out of your initial 12 month contract period.
what you can do though is call them and tell them you will take your custom elsewhere.