Quote:
|
Originally Posted by Scooby
 to the forum.
how can you be so sure that ntl haven't sent someone out to disc the connection in the cab?!? |
When we called to have it disconnected, we did state that we may require it to be reconnected in the near future and the woman on the phone told us 'all you'll need to do is call back and ask to be re-instated, nothing will be disconnected or changed there it can all be done from our end'.
I just got off the phone with a guy from NTL tech support in swansea who confirmed that they do not need to send an engineer - so I phoned customer services back who insist and engineer is required to bring me a new modem and reconnect it.
Edit: Thanks for the welcome by the way
Debsy42 - I am in Luton, Bedfordshire.