A few more days passed and still no change to the NTL box and - and this is the bit that bugs me the most!- still no phone call back from NTL Faults Dept, to update me on the position. 5 different members of that section have all promised me they will ring me to update me. The last couple of times I have told them I don't believe them, but they assure me they will ring in a maximum of 96 hours (I think they said hours and not days!
) To be honest, they tell lies to get rid of you. Well NTL, I think you have achieved your goal, I am 99% certain to tell them to take their rubbishy boxes away. I have been an NTL, or previous names, customer since the first day they put the cables in our street. The service has often been poor when you have to ring them for anything (don't get me started on billing either!) and it just stays poor. Is there a worse company in the UK? if there is, i'm pleased to say i've not had dealings with them yet.
My friends at work are sick of hearing me telling them about how bad NTL are. The only good thing is that nobody seems like they are going to join them after hearing how bad they are. Wonder how long before they go bust?
