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Old 01-11-2004, 08:21   #14
Nemesis
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Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: NTL and Panasonic DECT Phones

Quote:
Originally Posted by Simplastic
Resurrecting this thread ...

I have a problem with DECT phones cutting out after about 2 minutes use. First I used a BT Synergy which worked a treat on my old BT line. I gave it away assuming it to be dead and bought a new Southwestern Bell DECT which did the exact same thing.

Naturally, when I reported the fault initially they said it was my DECT phone as my fixed line phones are working fine. I am reluctant to log it as a fault again with NTL for fear of being charged a call-out fee but am very frustrated that for the 9 weeks I've been on NTL I can't use my cordless phones.

I checked my phone line voltages on the master socket (against earth):

0V = -3V
48V = 42V

Question: is 42 volts too low and causing me the problem?
Possibly .... I was also threatened with a call out fee, but was positive that it was a problem with NTL. If you are sure that it is an NTL problem, stick to your guns, get them out to investigate, you generally get more information from the engineers anyway good Luck
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