Thread: UK Broadband
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Old 31-10-2004, 23:48   #11
ian@huth
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Re: UK Broadband

Britain has a couple of faults that push it down the league tables.

1. Companies are too interested in maximising profit and try to screw far more out of a product than they should realistically do. The same goes for the government who try to generate the maximum possible revenue from everything.
2. Companies are not customer focussed enough. On the whole they do not look after their customers and think they are doing the customer a favour, not that the customer is doing them a favour by using their products.

I don't know what the dslreports speed test league table is supposed to show. I would imagine most speed tests are run by people who think they have a problem with their connection. If you look at some of the individual speedtests in that table it makes you wonder what some of the users know about their subscribed speed. Compare what the user says they have against their speedtest result.
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