Thread: Free Upgrade on Mobile Phone
View Single Post
Old 31-10-2004, 17:31   #6
Tricky
Inactive
 
Tricky's Avatar
 
Join Date: Jun 2003
Location: I am house...
Services: $KY+HD - BT Infinity
Posts: 2,284
Tricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful oneTricky is the helpful one
Re: Free Upgrade on Mobile Phone
Quote:
Originally Posted by Richard M
Aah now you're asking in the right place!
I work for Account Management with Vodafone BTW...

What you should do is this:
1) Check out deals with T-Mobile, Orange etc. online and in stores.
2) Phone 191, option 3, option 2.
3) See which deal they give you and if it's not that good then...
4) Say that you've seen XXXXXXXX with a much better deal and you think you might move to them.
5) They will then try to match it to keep you as a customer.

It generally works like that because there are almost as many mobile phones as people in the UK so they're concentrating on customer retention more these days.
Did this on Monday with Vodafone, got 6230 for free out of them for another 12 months (was going to cancel and go with them again to get the phone anyway but saved me the hassle) - I always write to them 1st cos that way you've given notice to cancel so you intend to do so rather than a half threat ringing them up on the off chance.
Tricky is offline   Reply With Quote