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Originally Posted by Racingdick
OPINION... no no Personal Experience...
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Ah ok. But still not a fact though, is it?
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Originally Posted by Racingdick
if you were in Tech support then id suggest that you come back for a shift or 3..
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They couldn't pay me enough to come back
but I have quite a few friends still in Matrix Court and after a quick chat on msn, no-one has agreed the figure is anything like 1 in 30. Perhaps it's just you....
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Originally Posted by Racingdick
I would say i had one call yesterday with somebody of high level of pc knoledge.
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Ahh yes, I forgot, customers are required to have a high level of pc knowledge aren't they? Silly me, there's me thinking technical support was for people who needed, er, technical support.
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Originally Posted by Racingdick
Dont take my word,
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Don't worry, there's not much chance of that.
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Originally Posted by Racingdick
but thats how it is...
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For you. Are you sure you're in the right job? I mean, one thing I'm sure customers could do without is techs advising them to just 'reformat their HD' once they've run out of ideas.....