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Originally Posted by Chrysalis
well there is no comments, can't say I am not surprised however I wont be letting this rest, on monday I plan to ring one of ntl's senior management to make the complaint, if I cant get hold of them on the phone I will send a letter recorded delivery.
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Why? You don't qualify for the discount and you don't know the full facts surrounding people who have managed to get it. If they have been allowed to have it then it's likely to have been discretionary.
I'll be
very surprised if you get anywhere with this.