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bhoywonder1967 · 30-10-2004, 10:47

Just upgraded from 750k to 1.5 meg over the phone this morning, waited about
45 seconds to be put through to an operator who was extremely polite and proffesional, spoke to him (sorry, forgot his name) for about 5 minutes in total and 5 minutes after that my download speeds have more or less doubled.

I have to say normally my dealings with NTL usually end up a nightmare, but on this occassion I felt I had to congralute them on a job well done in a timely manner.

Once again well done and keep up the good work.

BW1967

30-10-2004, 10:47	#1
bhoywonder1967 Inactive Join Date: Apr 2004 Location: Glasgow Age: 43 Posts: 138	Well Done NTL Just upgraded from 750k to 1.5 meg over the phone this morning, waited about 45 seconds to be put through to an operator who was extremely polite and proffesional, spoke to him (sorry, forgot his name) for about 5 minutes in total and 5 minutes after that my download speeds have more or less doubled. I have to say normally my dealings with NTL usually end up a nightmare, but on this occassion I felt I had to congralute them on a job well done in a timely manner. Once again well done and keep up the good work. BW1967