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Old 29-10-2004, 19:27   #23
Graham F
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Join Date: Sep 2003
Posts: 1,604
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Re: ntl phone service

Quote:
Originally Posted by Saneboy13
Hi There,

There are specific guide lines set out as far as restoration of a faulty phone line goes. These are times told to OFCOM by NTL themselves, not ones set out by OFCOM.

I am sorry, but I can not go in to too much detail on here, but I can assure you that it is a very small window in regards to timings.

There will be glitches and anomalies to this, but as I say NTL's actually told OFCOM a time scale of line restoration off their own backs, this was not stipulated to them by the governing body.
If ntl have told ofcom of these guidelines why can't you tell us on here and why can't i find anything abt them on ofcom's site?
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