Cable Forum - View Single Post - how to get discounts? the latest half price offer

Chrysalis · 29-10-2004, 17:58

the brochure does say its for new customer's only but I think that is besides the point, I still shouldn't be getting the brochure if I am a existing customer. The women who was refusing to give me the upgrade was saying I already had my own deal when I signed up but when I signed I got no such deal I paid full price from day 1, and the guy who tried to give me the discount was saying the system doesnt allow existing customers to be given discounts, so it beggars belief how others have been managing to get discounts, I have 1 friend who has been on 1mbit(1.5) for a year and is still paying the 600kbit(750) rate. So I am not even fully sure if the guy really couldn't do it or was just fobbing me off, some comments from ntl staff on this would be nice as I am really angry at the moment.

29-10-2004, 17:58	#3
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,060	Re: how to get discounts? the latest half price offer the brochure does say its for new customer's only but I think that is besides the point, I still shouldn't be getting the brochure if I am a existing customer. The women who was refusing to give me the upgrade was saying I already had my own deal when I signed up but when I signed I got no such deal I paid full price from day 1, and the guy who tried to give me the discount was saying the system doesnt allow existing customers to be given discounts, so it beggars belief how others have been managing to get discounts, I have 1 friend who has been on 1mbit(1.5) for a year and is still paying the 600kbit(750) rate. So I am not even fully sure if the guy really couldn't do it or was just fobbing me off, some comments from ntl staff on this would be nice as I am really angry at the moment.