Quote:
|
Originally Posted by evandl100
So basically as I have a BT branded phone I can't get caller display on the NTL network. And in all my phone calls to NTL customer services nobody has actually asked me what make my phone is.
|
*Shaking my head* Wrong, wrong, wrong,
I know from first had experience that NTL branded phones do not always work on the Network, and a lot of BT ones do.
There is a huge amount of contributing factors to CLI issues that I could sit here all day and type out. They vary from Gain (alegedly) changes, to noise enducement on the line, in the cab, in the MUX...the list really is endless.
What I suggest to you is to get the CSR's to e-mail your details to your local Switch team, they will check if you can have CLI, if you can they will enable it on the switch. They will then ring you to test it, and if needs be they will set up the *coughs* gain on your line to the correct setting.
If this all fails, then they will send out a Network Technician who can check the other variables out, and make the changes needed. I hope I have'nt sent you to sleep with this, but trust me *Grinning* I am a....ummm, person that knows
