Cable Forum - View Single Post - how to get discounts? the latest half price offer

Chrysalis · 29-10-2004, 14:59

I got the brochure with my bill offering new customers 50% off for 3 months blah blah.

So rang up ntl, the first 2 times I got redirected and the 3d time I spoke to a women who I wont name here, she refused to give me the offer so I politely hung up and was going to give up. But I am very annoyed as I have read that a few people have managed to get discounts so I rang back again this time stating that I want to make a complaint that leaflets are been sent out to customers that they dont apply to, and they can't honour the discount and this time the guy tried to upgrade me and give me the discount but he said the system wouldn't let him and he even reported it to his supervisor for me.

So how is it people manage to get discounts out of ntl?

29-10-2004, 14:59	#1
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,060	how to get discounts? the latest half price offer I got the brochure with my bill offering new customers 50% off for 3 months blah blah. So rang up ntl, the first 2 times I got redirected and the 3d time I spoke to a women who I wont name here, she refused to give me the offer so I politely hung up and was going to give up. But I am very annoyed as I have read that a few people have managed to get discounts so I rang back again this time stating that I want to make a complaint that leaflets are been sent out to customers that they dont apply to, and they can't honour the discount and this time the guy tried to upgrade me and give me the discount but he said the system wouldn't let him and he even reported it to his supervisor for me. So how is it people manage to get discounts out of ntl?