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Re: Lost a friends phone number
Jesus, they really sould sort out the national processes then. The call centre I was in stopped taking calls on Tuesday, thank heavens, but since august and the disbanding of our administration team we've stopped doing free itemisations and for all previous bills we were charging a tenner for this service.
Edit: Thankfully, it was Tuesday. A massive consignment of modems was expected as we had a good five hundred or so customers still awaiting the delivery of that little silver box who we had been telling on the Installs managers advice that it would be arriving on Wednesday. (They were expected Tuesday.) They didn't arrive.
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