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Old 29-10-2004, 08:33   #3
jamie.benning
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Join Date: Jan 2004
Posts: 48
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Re: Crediting my account for loss of service

I just wondered if I needed tech support to give me a reference to confirm when I logged the problem and when the problem was fixed. I wasn't too confident that the two depts would communicate with eachother. Will billing really just take my word for it?

J
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