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Originally Posted by ADC
Unfortunately the process has changed regarding the mailing out of a previous itemisation. You'll have to speak to the nuisance calls beureau(sic?) and request that a copy is sent out, and they'll charge you upto £10 for this. You'll also find that having a copy sent out via E-mail is a big no-no too thanks to licensing restrictions on call centres and the data protection act.
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Not in my region is hasn't. The only time copies have to be requested from the NCB is if the calls were made over a certain length of time (8 months I think) ago.
Within 8 months the copy of call logs or copy bills are free of charge. And fully itemised billing is £1.00 a month.