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Originally Posted by evilind
Hello all. I have been trying to contact customer services for the last 3 days as my phone has no dial tone but if you ring my number it has a ringing tone! But my actual phone does not work. Checked the connection, checked the batteries on handset and base and also with my spare handset. There is not even any crackiling just an eerir silence. I finally did get through to c/services to report my fault but the lady there said I had pressed the wrong button and would have to ring again! I know I did not.She said I had pressed 2instead of 3 or summat. Rang back, on hold for29 minutes and have now given up. Anyone else's phones playing up? I am in Nottingham.  |
I had this problem - it sounds like a loose wire in the cabinet. I thought it was my phone at first, but tried three different phones and the same thing happened. The engineer didn't even need to get into my house to fix it - they checked the cabinet before getting to my house, fixed it and rang me to let me know it was all ok. Ring through to faults again, insist that your phone is not the problem, and that you need an engineer to come out and check the wiring in the cab. HTH
