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Old 26-10-2004, 13:25   #17
luci5
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Join Date: Dec 2003
Location: NE Scotland
Posts: 13
luci5 is an unknown quantity at this point
Re: Cancelling ntlworld/ntl freedom ?

Quote:
Originally Posted by Scarlett
Even if the termination date was 03/10 and your bill date was 02/10 you'd still be charged a full month and then refunded as the system is probably not configured to look ahead.
I cancelled my account in MARCH!

I normally check my credit record every 2-3 years and only checked it a couple of months ago so I'm not keen on paying to check it again so soon.

Quote:
Originally Posted by Scarlett
I'd insist that they provide you with the assurance in writing that this amount is incorrectly charged and should not be on your account so that you can post that letter to your credit record if they do default you on it.
I couldn't get ntl to accept my cancellation without the intervention of Mark B and expect I would have considerable difficulty getting such an assurance in writing from them.

luci
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