Thread: Cancelling ntlworld/ntl freedom ?
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Old 26-10-2004, 10:22   #15
Scarlett
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Re: Cancelling ntlworld/ntl freedom ?
Quote:
Originally Posted by luci5
It looks like you're not alone Rik. I received a statement today showing I owe them £15 for Sept/Oct even though my account has been cancelled.

luci
I had a bill for Oct/Nov but was told that as my account has been cancelled on 3rd November, I would receive a termination bill with a refund on it for the amount that I had over paid.

Even if the termination date was 03/10 and your bill date was 02/10 you'd still be charged a full month and then refunded as the system is probably not configured to look ahead.
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