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Old 25-10-2004, 19:42   #10
Derek
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Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
Posts: 9,158
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Re: Your Advice Required

I would say it is and the call Q's in the centre I work in are very, very rarely that length.

Compared to other companies I have had to call in the last few months (O2, Scottish Power, T-Mobile, Halifax and a few others) it seems about normal for peak times.
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