Quote:
Originally posted by Undisputedtruth
Let me explain once again.
For NTL to send an engineer around I would have take a day of work.. I do not want to take a day of work. I expect NTL to sort out their problems on their end. They assume the customer is at fault rather than themselves. Do you understand this? People like you only reinforces how bad NTL customer services really are!
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I know this is a rather radical idea, but what if the problem is NOT at NTL's end. What if it is at the customer end?