Thanks to whoever merged these.
Can I make a suggestion that the two messages be combined and made into a "sticky" topic (no, not a melted chocolate and hazelnut bar!
) because I've posted this sort of stuff a couple of times at least with people wanting to know what their rights are for returning duff goods bought by mail order etc and it would be useful to have it permanently available (and save me having to type it all out again
)
Thanks.