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Originally Posted by MovedGoalPosts
You might be able to upgrade online:
https://packageswitch.autoregister.n...sp?act=package
It's probably better to phone CS though as they will be abel to do it quite swiftly whereas the online bit may in fact get stuck in some queue on some forgotten PC in ntl towers waiting for authorisation. |
Not scrictly true....if you have a cable modem you can upgrade online, if you get it from a STB then you need to ring customer services.
If you upgrade online it happens just as quick as if you ring customer services as you are logging onto the same server as c/s do to do it for you.
You are able to change your package as often as you like as long as you keep any change for 30 days .
Hope that makes sense and
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