Thread: [merged] Returning something back...Questions..
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Old 20-10-2004, 17:57   #40
Tricky
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Re: Consumer rights - mail order
Not too sure where you would stand especially as the last bit of the Quote:

Quote:
This does not apply when you complain about faults after having 'accepted' the goods, or if the goods were a present.
I assume you signed for the goods on delivery and therefore does this mean you accepted them? - I know that no one is going to wait around whilst you build the PC and burn test it etc. but depending on the supplier they could get picky?

I personally would try calling back and asking "nicely" to speak to someone in charge explain the situation and ask how you could come to a mutual agreement. I've generally only used SCAN when I've had a return and they send out a courier at their expense to return the goods back to them (albeit it was the courier that damaged them probably in the 1st place)
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