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Originally Posted by SMHarman
Well they have control if they enforce the service level agreement they have with the contractor, but thats another thread.
I also think they are required to leave the cable for delivery of the analogue UHF channels (what will happen post switchover? Will they be required to send digital freeview in it's place?).
Now if NTL kept better control of its box stock, collecting those of cancelled customers, that would probably improve matters considerably.
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As well as reducing the supply to places such as ebay, it could also bring costs down as NTL would just need to test, then re-use the returned box.