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Originally Posted by Escapee
They have very little control if contractors are doing the un-installs!
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I think (perhaps I will be corrected) it is part of the licence to leave the customer with the analogue UHF channels to watch, if ntl removed the aerial this is difficult.
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Well they have control if they enforce the service level agreement they have with the contractor, but thats another thread.
I also think they are required to leave the cable for delivery of the analogue UHF channels (what will happen post switchover? Will they be required to send digital freeview in it's place?).
Now if NTL kept better control of its box stock, collecting those of cancelled customers, that would probably improve matters considerably.