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Old 18-10-2004, 16:57   #3
John1
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Join Date: May 2004
Location: London (area)
Posts: 196
John1 is an unknown quantity at this point
Re: NTL rejecting my password from OE, but they accept it if i visit the webmail site ...

Hi Steve,

Thanks for your reply,
i had re-typed everything in those boxes three or four times,
then earlier today i remembered that NTL's helpline is a free
number, so i rang them. Eventually i got through.

Turns out my username was incorrect.
The end part of the username ... "@ntlworld.com"
is not part of the username.

Ive never altered those settings since i got ntl, so i think
that they have altered things at their end, my email was ok
with it for many months till about a week ago, and the girl
at the support centre seemed to go straight for that before
anything else, so i wonder if i'm not the first with this
email query.

Anyway, however it happened, its ok now and i am happy again,

Cheers, John
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