Cable Forum - View Single Post - NTL Customer Services: Your personal experience

TonyC · 16-10-2004, 21:59

My BB was down for a week last week - do I get a discount??? How??? I reported it on the Wednesday, after holding for 50 mins... eng called the following Monday after another phone call - son told me it was down for 2 days before he told me... I reported the problem then (Cable modem was the culprit...)

Can I claim a discount?

Cheers,

Tony

16-10-2004, 21:59	#491
TonyC Inactive Join Date: Mar 2004 Location: Bedford Age: 77 Posts: 12	Re: NTL Customer Services: Your personal experience My BB was down for a week last week - do I get a discount??? How??? I reported it on the Wednesday, after holding for 50 mins... eng called the following Monday after another phone call - son told me it was down for 2 days before he told me... I reported the problem then (Cable modem was the culprit...) Can I claim a discount? Cheers, Tony