Thread: NTL is call centre with longest wait in Mirror test
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Old 16-10-2004, 14:52   #195
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: NTL is call centre with longest wait in Mirror test
Quote:
Originally Posted by Racingdick
example of call to tech support at times

*I NEED AN ENGINEER
Whats the problem
*CANT GET ONLINE
Have you rebooted
*YES, 8 TIMES
Try one last time
*DONE THIS BEFORE..
Reboot
open IE
whats on the page
*SORRY TO BOTHER YOU.. BYE BYE

thats a min of 5 min call...

This is a regular example of calls I place to Demon Internet as one part of the service I use with them is on a flakey old VAX box. That often needs a kicking. I'm just fixing the glitches on our new shopping cart so I can get off this. I'm sure it costs me money.
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