example of call to tech support at times
*I NEED AN ENGINEER
Whats the problem
*CANT GET ONLINE
Have you rebooted
*YES, 8 TIMES
Try one last time
*DONE THIS BEFORE..
Reboot
open IE
whats on the page
*SORRY TO BOTHER YOU.. BYE BYE
thats a min of 5 min call...
Another one...
*I NEED AN ENGINEER
ok, what lights are on the modem
*NO IDEA, I'M IN PHONE BOX
Modem is online, pc issue
*CAN U TALK ME THROUGH IT
Ermmmmmm
