I've got my ADSL up and running now and need to cancel my NTL broadband and thus would be cancelling NTL completely.
Any advice on the best way to go about this? Just ring up, or put it in writing and who to? How much notice (if any) is required?
I want to avoid any attempts at keeping my custom, getting my request ignored, and any hassles down the road with billing.
What's the deal with returning my equipment? I
will not take any time off work. I don't have enough remaining holiday to do so and cannot afford to take unpaid leave for NTL (NTL has cost me a fortune in time off work already as is it
). Can I get them to collect from my place of work, or for them to pay for me to return the equipment in the post?
P.S. I'm way out of any minimum contracts.
And please, no "but NTL's better, blah, blah", I've made my choice and sticking with it.