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Originally Posted by marcopolio
Hi everybody!
I bought a laptop from PC World in January this year, which has worked perfectly well until about August. Since then, various parts of the computer will fail and not allow me to access anything on the system. As I also paid for the full insurance, and I have had to re-install the hardrive 8 times, do you think I would be entitled to an equivalent model straight away?
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No I don't
- I think they'll send it away to be repaired.
But I could be wrong - so wait for a cleverer person than me to pop by
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Originally Posted by marcopolio
I ask because I use the laptop for work and cannot afford to be without this for any period of time. If not, as I have paid for the insurance, if I was to 'accidently' knock a coffee into the system (obviously through drinking coffee while at work), what type of turnaround is it for a new model?
If anybody can answer, I would be damn grateful!
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No comment on the coffee thing - other than to say I don't think it'd get replaced any quicker as I'm sure they'd have to assess it and all that