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marcopolio · 15-10-2004, 13:44

Hi everybody!

I bought a laptop from PC World in January this year, which has worked perfectly well until about August. Since then, various parts of the computer will fail and not allow me to access anything on the system. As I also paid for the full insurance, and I have had to re-install the hardrive 8 times, do you think I would be entitled to an equivalent model straight away?

I ask because I use the laptop for work and cannot afford to be without this for any period of time. If not, as I have paid for the insurance, if I was to 'accidently' knock a coffee into the system (obviously through drinking coffee while at work), what type of turnaround is it for a new model?

If anybody can answer, I would be damn grateful!

15-10-2004, 13:44	#1
marcopolio Inactive Join Date: Jul 2004 Posts: 42	Laptop and PC World Hi everybody! I bought a laptop from PC World in January this year, which has worked perfectly well until about August. Since then, various parts of the computer will fail and not allow me to access anything on the system. As I also paid for the full insurance, and I have had to re-install the hardrive 8 times, do you think I would be entitled to an equivalent model straight away? I ask because I use the laptop for work and cannot afford to be without this for any period of time. If not, as I have paid for the insurance, if I was to 'accidently' knock a coffee into the system (obviously through drinking coffee while at work), what type of turnaround is it for a new model? If anybody can answer, I would be damn grateful!